Job Description
Patrique Mercier Recruitment FR is excited to announce a vacancy for an Italian Speaking Client Relations Specialist. This role is perfect for those who are keen on building strong relationships with clients and providing exceptional service to Italian-speaking customers in a professional environment.
Responsibilities
- Engage with Italian-speaking clients through various channels, including phone, email, and live chat, to nurture and maintain positive relationships.
- Respond to inquiries about products and services while providing personalized support.
- Address and resolve client concerns effectively, ensuring a high level of customer satisfaction.
- Document all client interactions in the CRM system for thorough tracking and follow-up.
- Work closely with team members to continuously improve service delivery and client relations.
- Identify opportunities for upselling or cross-selling services based on client needs. <...