Job Description
Mercier Consultancy MD is excited to offer an excellent opportunity for Italian‑Speaking Customer Experts to join our team supporting a prominent web shop based in Greece. This role involves providing outstanding customer service to Italian‑speaking customers, assisting them with order inquiries, product information, and issue resolution to ensure a positive shopping experience.
¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.
Key Responsibilities
Respond professionally to Italian‑speaking customers via phone, email, and chat regarding orders, products, payments, and delivery status
Assist with resolving customer complaints, returns, and refunds efficiently and effectively
Maintain accurate records of customer interactions and transactions in the CRM system
Work collaboratively with logistics, sales, and technical teams to ensure timely resolution of customer issues
Stay upd...
¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.
Key Responsibilities
Respond professionally to Italian‑speaking customers via phone, email, and chat regarding orders, products, payments, and delivery status
Assist with resolving customer complaints, returns, and refunds efficiently and effectively
Maintain accurate records of customer interactions and transactions in the CRM system
Work collaboratively with logistics, sales, and technical teams to ensure timely resolution of customer issues
Stay upd...