Job Description
Mercier Consultancy MD is seeking dedicated Italian‑Speaking Customer Experts to join our team supporting a leading household electronics company in Greece. The role involves providing outstanding customer support to Italian‑speaking clients, assisting them with product inquiries, technical support, and after‑sales service.
¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en solicitar para ser considerado.
Key Responsibilities
Deliver professional and courteous customer service to Italian‑speaking customers via phone, email, and chat regarding household electronic products
Assist customers with troubleshooting, product information, warranty claims, and usage guidance
Maintain accurate documentation of customer interactions and service requests in the CRM system
Coordinate with technical and product teams to resolve customer issues efficiently
Stay informed about the latest product releases, update...
¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en solicitar para ser considerado.
Key Responsibilities
Deliver professional and courteous customer service to Italian‑speaking customers via phone, email, and chat regarding household electronic products
Assist customers with troubleshooting, product information, warranty claims, and usage guidance
Maintain accurate documentation of customer interactions and service requests in the CRM system
Coordinate with technical and product teams to resolve customer issues efficiently
Stay informed about the latest product releases, update...