Job Description
If you are an empathic person, a good listener, who has a problem-solving mindset and a team player, we have the right job for you!In this role, you will serve as a customer support advisor for Booking, focusing on understanding and meeting the needs of our diverse clientele.Your primary function will be to act as a mediator and communicator between international travelers and accommodation suppliers globally. You are responsible for ensuring a high level of customer service in all interactions.This includes:Clarifying inquiries related to services, payments, and technical specifications.Providing accurate information.Following established processes for all customer interactions, conducted via email and phone.RequirementsValid Disability Certificate in accordance with Spanish law.Language Proficiency: C2 level of Italian and B2+ level of English (both written and spoken).Communication: Strong verbal and written communication skills; capable of professional and effective customer intera...