💼 Full-Time Position

Italian-Speaking Customer Support Agent

🏢
Velenosi&Meredith
📍 Naples, Campania, Italy
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Location
Naples, Italy
📅
Posted
May 31, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Italian-Speaking Customer Support Agent
Lisbon, Portugal | On-Site | Training Start: June 2

Are you a native-level Italian speaker (C2) with good English skills (B2+) looking to start or grow your international career in Portugal? Join a global customer experience company in Lisbon and work in an exciting multicultural environment.

Key Responsibilities

  • Assist customers via phone, email, and chat

  • Resolve account, service, and general support enquiries

  • Deliver professional and empathetic customer service

  • Follow quality and productivity targets

Requirements

  • Italian proficiency C2 (spoken & written)

  • English proficiency B2 minimum

  • Customer service experience is advantageous

  • Availability to relocate to Lisbon

  • EU passport or valid Portuguese work authorization