Job Description
Sei un madrelingua italiano alla ricerca di una nuova opportunità professionale? Join our team on-site in Athens, Greece and provide professional customer support for a globally recognised consumer goods brand.
Requirements
- Native or fluent Italian speaker (C1/C2 level); good English proficiency required
- Interest in consumer goods or FMCG industry
- Previous customer service experience is an advantage but not required
- Strong communication and interpersonal skills
- Ability to work in a structured, target-driven environment
- Holder of an EU passport or valid work permit for Greece
Responsibilities
- Handle Italian-speaking customer inquiries via phone, email, and chat
- Resolve product, order, and account-related queries professionally
- Escalate technical or complex issues to the appropriate team
- Maintain accurate records of all interactions in the CRM
- Contribute to team qual...