Job Description
Mercier Consultancy is pleased to offer an exciting opportunity for an Italian Speaking Tech Support Consultant to join the Cloud Computing Department of a leading company in Greece. In this role, you will provide expert technical support to Italian-speaking clients, assisting them with cloud computing services and solutions.
This position is ideal for candidates passionate about technology and cloud services who want to develop their technical and customer service skills in an innovative environment. By joining our team, you will contribute to the successful adoption and management of cloud solutions by our clients, ensuring high levels of satisfaction and service quality.
Responsibilities
- Provide technical support to Italian-speaking clients regarding cloud computing products and services via phone, email, and chat
- Troubleshoot and resolve technical issues related to cloud platforms and services efficiently
- Document client interactions a...