💼 Full-Time Position

ITSM Engineer

🏢
Confidential
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
June 25, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Role

ITSM Engineer

Location

Ang Mo Kio

Type of Role

1 Year Contract (RENEWABLE)

Remuneration

Base Salary - $5,000

Renumeration

1 month bonus upon completion of contract (subjected to attendance, performance etc..)

START

JULY 2026

Job Summary

An ITSM (IT Service Management) Engineer plans, implements, and optimizes IT service delivery workflows. They align IT capabilities with business goals, automate processes, and manage platforms like ServiceNow to streamline incident, change, and problem management.

Job Responsibilities
  • Process Design: Develop, configure, and optimize ITSM workflows (e.g., Incident, Problem, Change, and Request Management)
  • Platform Administration: Configure and maintain ITSM tools (such as ServiceNow or Jira) to enhance service delivery and reporting capabilities.
  • Incident & Problem Management: Oversee major incidents, ...