Job Description
ITSM Release Management Analyst
Summary:
The Technology Division at BCS is responsible for the operations, maintenance, and support of BCS applications such as FAST, Giro, CTS, PayNow, SGQR, TFR, eGIRO, and its critical infrastructure. The division ensures operational stability, regulatory compliance, and service reliability. The IT Service Management Team supports critical business services (FAST, GIRO, CTS, PayNow) by delivering resilient, high-quality IT services through effective incident, change, problem, and asset management. The team operates at the core of IT operations to support both business continuity and customer satisfaction.
The Release Management Analyst is responsible for managing all technology-related releases and ensuring they are reviewed according to the release management process. The role includes running release review meetings, reviewing release statuses, and managing the release calendar.
Key Responsibilities:
- Coordinate releas...