Job Description
POSITION MISSION:
The Retail Training & Performance Specialist has the primary responsibility to act as the key custodian
of brand and customer experience, growing retail capability and driving performance within their portfolio.
Through strong partnership with the Retail Business Managers team, they provide targeted and timely training
that is relevant to business goals and learner needs, resulting in exceptional customer experience and strong retail results.
MAIN RESPONSABILITIES
EMBODY BRAND IDENTITY
•Acts as an Aesop ambassador & subject matter expert across all Aesop offerings
•Role models Aesop's intention & purpose in every behaviour & action
•Delivers foundational & ongoing training to foster deep understanding of Aesop brand, product, & experience
•Stays up to date with Aesop's positioning in the marketplace, sharing insights across portfolio to build confidence & capability
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