Job Description
Ready to take your career abroad and gain global experience while living under the Greek sun?
Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.
What you will do:
- Handle tickets, following support procedures and policies.
- Communicate with customers via chat & e-mail, following support procedures and policies.
- Follow specified workflows for incident identification, escalation, resolution and closure.
- Track and follow cases to ensure they closed in an efficient and timely manner.
- Apply a content policy to digital content and execute handling procedures with consistency.
- Work towards reaching targets as set out by client statement of work as well as internal targets.
- Ensure high quality and saf...