💼 Full-Time Position

Jasper Fairmont Jasper Park Lodge Guest Services Manager Canadian Rockies

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The Fairmont Jasper Park Lodge
📍 municipality of jasper, ab, Canada
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Location
municipality of jasper, Canada
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Posted
June 23, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Guest Services Manager – Fairmont Jasper Park Lodge

AccorHotel Jasper, AB – $60,000–$68,000 per year – Full‑time. Reporting to the Director of Rooms.

Overview

Fairmont Jasper Park Lodge is a luxury resort set in the Canadian Rockies, undergoing a multi‑phase transformation. We are seeking a Guest Services Manager to lead our entrance and departure experiences, mentor a high‑performance team, and elevate guest satisfaction throughout the stay.

Responsibilities

  • Deliver professional, friendly, and sincere service to all guests.
  • Supervise, schedule, train, and evaluate the Bell Desk staff, ensuring timely handling of inquiries and guest satisfaction.
  • Provide day‑to‑day operational support for Front Desk, Royal Service, and Tours departments.
  • Assist the Front Office Manager in all departmental activities, including covering MOD shift, issuing pre‑shift logs, and participating in shift meetings.