Job Description
Sutherland is seeking an attentive person to join the Actimize Technical Support team at NICE Systems. This is a position for people with xperience in application support, Java debugging and SQL querying, with advanced English communication skills.
Job Description
The Actimize Technical Support Engineer performs a wide range of duties including some or all of the following:
- Review and investigate issues raised by client and provide accurate guidance based on current documentation.
- Be able to install, configure and customize solutions by following implementation guides and manuals.
- Reproduce client environment data, configuration and setup in order to investigate possible issues.
- Provides information by collecting, analyzing, and summarizing development and service issues.
- Utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development pr...