Job Description
Jewellery Store In-Charge drives sales, manages inventory, and oversees daily floor operations. They lead the sales team, maintain brand standards, and ensure high-value transactions, while curating bespoke customer experiences and building long-term relationships.Key ResponsibilitiesSales & Customer Relationship ManagementDrive showroom sales and achieve monthly and annual store targets.Oversee customer relationship management (CRM), including profiling, onboarding, and following up for repeat business.Handle high-value transactions, resolve client complaints, and personalize the buying experience.Inventory & Vault ManagementOversee the daily opening and closing of the safe and ensure accurate tracking of precious metals, gems, and watches.Conduct regular stock audits and manage stock rotation to prevent shrinkage and maintain optimal inventory levels.Staff Leadershi...