Job Description
JOB DETAILS
Desktop Support Engineer Job Description
We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.
To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.
Desktop Support Engineer Responsibilities:
Responding to client support requests.
Contacting clients to find out the nature of the problem.
Traveling to the client’s location or connecting via a remote link.
Troubleshooting hardware and sof...