Job Description
Jr Asst Purser (Japanese Speaking) - SP
Department: Guest Svc
Employment Type: Fixed Term Contract
Location: Central & South America - SP
Key Responsibilities
- Consistently assists the Guest Services teams with daily operational inquiries from Japanese‑speaking passengers.
- Provides a positive first impression to every passenger and staff member through a warm, welcoming greeting.
- Consistently maintains high visibility during published desk hours, socializing with passengers, answering general inquiries, and providing support to all passengers, with a particular focus on Japanese‑speaking passengers.
- Promptly and meaningfully addresses and acts upon all passenger inquiries regarding onboard amenities and services, with a focus on Japanese‑speaking passengers.
- Ensures all complaints from non‑English‑speaking passengers are listened to with empathy and understood, showing...