Job Description
Position overview
We are looking for a Junior Customer Service Representative who is passionate about delivering outstanding customer experiences and thrives in a fast-paced, collaborative environment. In this role, you will be the main point of contact for customers, ensuring their orders, inquiries, and concerns are handled with efficiency, accuracy, and a strong customer-first mindset.
You will play a key role in keeping operations running smoothly by coordinating closely with Sales, Supply Chain, and other internal teams to ensure timely communication, shipment tracking, and documentation. Your ability to build strong relationships, communicate clearly, and stay organized will be essential to providing a seamless service experience for both internal and external customers.
If you enjoy problem-solving, working cross-functionally, and making a real impact on customer satisfaction, this is a great opportunity to start and grow your caree...