Job Description
Is this your next challenge as a Database Administrator?
The challenge is to:
Key Responsibilities:
• Perform technical support, troubleshoot, and provide Root Cause Analysis on complex issues effectively and efficiently in line with the SLA required by the business.
• Provide emergency on-site support and coordination, and on-call support as required.
• Resolve and manage complex service requests in adherence with service level agreements.
• Review and Assess environments using tools, logs, and log analysis and respond to alerts by following procedures or escalating them.
• Assess and define operating procedures used for day-to-day support, installation guides, housekeeping procedures, etc.
• Perform complex ad-hoc requests.
• Provide expertise in database software installation and configuration.
• Provide expertise in database administration and monitoring.
• Provide expe...