Job Description
Key Responsibilities
- Billing Preparation & Processing
- Assist with preparing, reviewing, and issuing accurate invoices according to billing cycles.
- Validate billing data (rates, quantities, contract terms) before processing.
- Capture billing details into BPO
- Process credit notes and adjustments as needed.
- Administrative Support
- Maintain organized digital billing files.
- Update contract details.
- Assist in preparing reports.
- Manage incoming emails, tickets, and billing-related requests.
- Customer & Internal Query Handling
- Respond to billing-related queries from customers and internal departments.
- Provide usage reports, ...