🎯
Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Client And Service Coordination
- Handle client inquiries from the Facebook channel and address concerns in a professional manner.
- Prepare proposals and quotations for B2C clients (including EZY and Housemaid services).
- Arrange bookings for Housemaid services and ensure smooth scheduling of cleaning services.
- Prepare the daily car route for the next day’s cleaning service and update the daily cleaners schedule as needed.
- Prepare job orders for the next day’s services and coordinate with the team to ensure timely execution.
- Conduct ocular visits or site checks as needed to ensure service quality and client satisfaction.
Administration And Reporting
- Post payments according to the cleaner's payment report and update B2C receivables accordingly.
- Maintain a database for existing and new B2C clients (EZY and Housemaid).
- Inventory and track housekeeping items to ensure adequate supply ...