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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
New User Onboarding & Activation
- Execute CRM journeys guiding users from:
- App install to first booking
- First booking to second booking
- Deploy onboarding campaigns that educate users on app USPs, pricing, and key features
- Support first-ride incentive and welcome offer execution
CRM Campaign Execution
- Build, QA, and launch CRM campaigns across push notifications, in-app messages, and other available channels
- Ensure correct segmentation, eligibility, and timing of campaigns
- Coordinate with the Senior CRM Manager on campaign logic and priorities
Promo Execution Support
- Assist in setting up and validating promo logic using promo tools
- Ensure new user offers are applied correctly and only to intended segments
- Support QA and monitoring during campaign launches
Reporting & Optimization Support
- Track and report key activa...