Job Description
Junior Customer Relations Executive – Customer Relations Team
Ebury Madrid – Office based
About You
- A passionate individual with a strong interest in client servicing
- Prepared to go the extra mile to exceed customer expectations and experience
- Desire to deliver best in class service, to support our industry‑leading offering
- Strong written and verbal communication skills
- Strives in a high pressure/pace environment
- Ability to excel within a busy client‑facing environment with significant monthly workload peaks (previous experience preferred)
- Managing workload around tight time constraints
- Confidence in liaising and mediating between multiple internal departments to find solutions
- Confidence in dealing directly with clients as an ambassador for the brand and product in terms of your service approach and interpersonal skills
- Have the capacity to manage different...