Job Description
Job Title: Customer Service Representative (Czech + English)
Location: Lisbon, Portugal
Work Model: On-site
Job Overview
We are looking for a motivated Czech-speaking Customer Service Representative with strong English skills to join our international team in Lisbon. In this role, you will provide high-quality support to customers of a leading e-commerce platform, ensuring a smooth and positive customer experience.
You will assist customers with their inquiries, resolve issues efficiently, and deliver excellent service while maintaining a professional and empathetic approach.
Key Responsibilities
- Provide customer support via phone, email, or chat.
- Assist customers with inquiries related to products, orders, and services.
- Deliver outstanding customer service while maintaining professionalism and empathy.
- Remain kno...