Job Description
Overview
A data analyst is responsible for the management of data generated by the various systems in the network and translate this data into a format that is meaningful for the business as well as customers.
Responsibilities
- Be first line of contact for all requests for work sent to analytics.
- Analyse all requests and allocate requests into correct SLA category.
- Liaise with requesters and attend meetings to gather additional details on requests where necessary.
- Assist ECN staff with existing reporting tools where their required information is already available.
- Keep track of all requests for work using Trello or the system that has been nominated by the department.
- Assist with the business analysis of requests.
- Assist with the building of reports and analysis of data.
- Prioritise all tasks with the assistance of requesters, and keep requesters informed of progress.
- P...