Job Description
Junior Full Stack Innovation Engineer
Not Your Typical Engineering Role
Let s be clear: this is not a traditional software engineering role where you just clear Jira backlogs or code exactly what a PM hands you. We operate like an internal startup.
Our mandate is to actively hunt down internal frictions, business bottlenecks, and operational pains. Once we find a problem, we conceptualize an innovative solution and build the end-to-end product from scratch. You will be an active participant in product discovery building entire ecosystems that are used daily by our internal teams and our customers to drive real business value.
About the Team
The CX Innovation team is the engine driving the future of Account Management and Customer Support at Factorial. We build bespoke, AI-driven products from the ground up including conversational intelligence engines, predictive health scores, and our centralized CX Workspace. We operate with high velocity, prioritize dat...
Not Your Typical Engineering Role
Let s be clear: this is not a traditional software engineering role where you just clear Jira backlogs or code exactly what a PM hands you. We operate like an internal startup.
Our mandate is to actively hunt down internal frictions, business bottlenecks, and operational pains. Once we find a problem, we conceptualize an innovative solution and build the end-to-end product from scratch. You will be an active participant in product discovery building entire ecosystems that are used daily by our internal teams and our customers to drive real business value.
About the Team
The CX Innovation team is the engine driving the future of Account Management and Customer Support at Factorial. We build bespoke, AI-driven products from the ground up including conversational intelligence engines, predictive health scores, and our centralized CX Workspace. We operate with high velocity, prioritize dat...