Job Description
Purpose of the Position
The Junior Lodge Management Couple is responsible for ensuring smooth daily lodge operations, exceptional guest experiences, and professional safari guiding services. The couple will work together to manage front-of-house operations, reservations, guest services, and safari activities within a live-in lodge environment.
Position Details
Position 1: Front of House / Reservations
Key Responsibilities
Reservations and Administration
The Junior Lodge Management Couple is responsible for ensuring smooth daily lodge operations, exceptional guest experiences, and professional safari guiding services. The couple will work together to manage front-of-house operations, reservations, guest services, and safari activities within a live-in lodge environment.
Position Details
- Position Type: Live-in
- Working Schedule: 3 Weeks On / 1 Week Off
- Availability: ASAP
Position 1: Front of House / Reservations
Key Responsibilities
Reservations and Administration
- Manage guest reservations via telephone, email, and online booking platforms.
- Process bookings, amendments, and cancellations accurately.
- Maintain updated reservation records and gu...