Job Description
Robert Half Technology are assisting a growing life sciences organisation to recruit a Junior IT Analyst on a contract basis. London based, 5 days per week onsite.
Role
* The Junior IT Analyst will provide first-line technical support to end users across the business, ensuring timely resolution of IT issues.
* Assist with the administration and maintenance of IT systems, including user account management and access controls.
* Support onboarding and offboarding processes, including setting up user accounts, hardware, and permissions.
* Monitor and respond to service desk tickets, escalating issues where appropriate.
* Troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices.
* Assist in maintaining IT documentation, processes, and knowledge base articles.
* Support the wider IT team with ongoing projects and system improvements.
* Ensure compliance with company IT policies and security ...