Job Description
Job Description
Role Summary
This role combines IT support and business systems support. The successful candidate will:
- Support and maintain in-house computer systems, desktops, software, and peripherals, including installation, diagnosis, repair, and upgrades.
- Develop an understanding of business processes to effectively leverage the ERP system and support the organisation’s information needs, improving overall business performance.
Key Responsibilities
IT Support
- Assist in the setup, maintenance, and support of hardware and software, including Microsoft products (e.g. Business Central, Microsoft 365) and VoIP systems (e.g. 8x8).
- Install, configure, test, maintain, monitor, and troubleshoot user workstations, network hardware, and peripheral devices.
- Accurately document hardware failures, repairs, installations, and removals.
- Support the planning and implementation...