Job Description
We are looking for a motivated and detail-oriented Junior Network Engineer to join our IT Network Operations team in Chennai. In this entry-level role, you will support the day-to-day operations of our network infrastructure, assist senior engineers in troubleshooting, and help maintain the high availability and security standards required by our healthcare and cybersecurity clients. You will gain hands-on exposure to enterprise networking technologies in a structured, mentorship-driven environment. Requirements Network Monitoring & Support: Monitor network performance using tools like PRTG and Wireshark; escalate issues to senior engineers as required. Incident Handling: Respond to first-level network incidents and service requests via ITSM platforms (Freshservice/ManageEngine), ensuring timely resolution within SLA targets. Infrastructure Maintenance: Assist with the configuration, maintenance, and basic troubleshooting of switches, access points, firewalls, and VPN endpoints. Do...