Job Description
Duties and Responsibilities:
- Monitor alert queues and ensure the health and functionality of security sensors and endpoints
- Gather and analyze relevant data and context to support incident response activities
- Ensure endpoint security controls are updated with the latest software versions; escalate patching or upgrade requirements to Technology Management as needed
- Create and manage incident tickets, ensuring timely updates and proper documentation
- Escalate actionable information security incidents to SOC Specialist Level 2 for further investigation
- Continuously monitor affected resources before, during, and after changes are implemented to ensure stability and security
Qualification and Job Specification
- Bachelor’s degree in Computer Studies, Computer Engineering, Information Technology, Electronics Engineering, or a related field
- At least one (1) year of ex...