Job Description
We’re looking for a motivated and detail-oriented Junior Support Administrator to join our team. This is an entry-level role ideal for someone starting their career in IT Support or administration, with a strong willingness to learn and grow in a fast-paced environment.
Responsibilities
- Provide first-line technical and administrative support to staff or clients
- Respond to support requests via email, phone, or ticketing systems
- Troubleshoot basic IT issues (hardware, software, network access)
- Assist with user account setup, permissions, and system access
- Maintain accurate records of issues and resolutions
- Support system updates, backups, and routine maintenance tasks
- Escalate complex issues to senior team members when necessary