💼 Full-Time Position

KAYALI Community Manager

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KAYALI
📍 dubai, dubai, United-Arab-Emirates
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Location
dubai, United-Arab-Emirates
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Posted
June 02, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About KAYALI

KAYALI is a fragrance brand founded by beauty mogul Mona Kattan in 2018. The brand focuses on Middle Eastern heritage, layered scents, cruelty‑free ingredients, and long‑lasting fragrances.

Responsibilities Community Operations & Team Management
  • Lead daily community operations across brand, founder, and supporting social channels.
  • Manage team workflows, coverage, SLAs, quality standards, and accountability.
  • Ensure community responses are timely, accurate, empathetic, and aligned with brand and founder tone of voice.
  • Build systems that improve speed, consistency, quality control, collaboration, and operational discipline.
  • Coach Community Managers on tone of voice, escalation judgement, customer care, platform behaviour, and cultural awareness.
Founder & Brand Community Management
  • Lead community engagement across Mona Kattan’s founder‑led platforms, ensuring respons...