Job Description
Ensures forwarding and receiving of all information pertaining to thedepartment in order to maintain set standards and achieve guest satisfaction
确保接收与跟进有关本部门的一切信息，以便维持设立的标准和获得客人的满意。
Receives, records, and distributes various reports
接收、记录及分发报告。
Receives, records, and transmits guest requests accurately
准确地接收、记录及传达客人的要求。
Responsible for entering accurate room status into computer daily andinvestigate discrepancies
负责将正确的房态输入电脑并分析房态差异。
Maintains and update administrative data
保存和更新行政资料。
Maintains key control
钥匙的保存和管理。
Monitors lost property
监管遗失财务。
Maintains working area and equipment in a proper state of cleanlinessand repair
对工作区域进行维护，并保证设备处于清洁及维护的良好状况。
Report guest complaints to Executive Housekeeper or delegateimmediately
如有投诉，须立即上报行政管家或其授权代表。
Complies with hotel’s health, safety and hygiene policies and adheresto conduct personnel grooming andhygiene standards
按照酒店健康、安全、和卫生政策执行职责，并坚持监督员工个人形象及卫生符合标准。
Attends meetings and tr...
确保接收与跟进有关本部门的一切信息，以便维持设立的标准和获得客人的满意。
Receives, records, and distributes various reports
接收、记录及分发报告。
Receives, records, and transmits guest requests accurately
准确地接收、记录及传达客人的要求。
Responsible for entering accurate room status into computer daily andinvestigate discrepancies
负责将正确的房态输入电脑并分析房态差异。
Maintains and update administrative data
保存和更新行政资料。
Maintains key control
钥匙的保存和管理。
Monitors lost property
监管遗失财务。
Maintains working area and equipment in a proper state of cleanlinessand repair
对工作区域进行维护，并保证设备处于清洁及维护的良好状况。
Report guest complaints to Executive Housekeeper or delegateimmediately
如有投诉，须立即上报行政管家或其授权代表。
Complies with hotel’s health, safety and hygiene policies and adheresto conduct personnel grooming andhygiene standards
按照酒店健康、安全、和卫生政策执行职责，并坚持监督员工个人形象及卫生符合标准。
Attends meetings and tr...