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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Your role:
Manage incoming customer service hotline call and email inquiries and complaints, provide ease of contact service to customersSupport customer accounts with effective order management and service coordinationAct as the interface for customers and internal working partners in handling commercial products & services enquiries and applicationsHandle service requests raised by customers and relate the issues to relevant internal partiesPerform any ad hoc assignments as requested To succeed in this role:
Diploma or above in Business Administration, Information Technology, Computer Science or related disciplines; orDSE/ Form 5 graduates with minimum 2 years' account service working experienceGood communication skills, customer-oriented, innovative and self-confidentGood PC skills, familiar with MS Office is an advantage Eager to learn inte...