Job Description
Job description
About the Role
We are seeking a compassionate and detail-oriented Keepsake & Preparation Coordinator to join our clients team. This role plays a key part in supporting families during sensitive times by ensuring respectful preparation and handling of pets and coordinating cremation and viewing processes with care and professionalism.
Key Responsibilities
- Provide regular supervision and support within the preparation area
- Wash and prepare pets for viewings when required
- Conduct viewing cremations, as well as gold and platinum cremation services as needed
- Manage cool room operations, including tracking and caring for pets on hold
- Liaise with the Client Care team to ensure t...