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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets.
- Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost.
- Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experience.
- Arrange and participate in internal and external client debrief.
- Act as door-opener to Segment management team.
- Responsible for proposing new product or initiatives for Direct Clients.
- Monitor seamless implementation, including policy enrolment, briefing, helpdesk, policy issuance, and setup.
- Involve in projects or initiatives that will further grow the overall CS business.
Requirements