Job Description
Job Responsibilities and Duties:
- Grow, nurture and support our existing merchants by building long-term relationships, identify and address ever-changing business needs and requirements
- Brainstorm and pilot new initiatives to drive product usage and customise product offering for our Key Merchants
- Experience collaborating with cross-functional teams such as product, payment technology, and customer success to deliver tailored solutions.
- Work cross-functionally with internal stakeholders and external vendors to investigate and resolve any complex issues timely and effectively
- Analytical mindset with the ability to interpret performance data and translate insights into actionable growth strategies.
- Other ad hoc tasks as required
Requirements:
- Relevant academic qualification with proven experience (3+ years) in Account Management, preferably within the FinTech, payments, or finan...