Job Description
Laceys Key Accounts Manager Duties
Responsibilities and KPI’s
Name:
Date:
KAM Signature:
Manager Signature:
What is a Key Account?
A key account is someone who is fully responsible for managing the allocated customers. They manage sales and stocks, relationships, and ensure a steady and long‑term business relationship with existing clients while maintaining growth. They are also required to seek and obtain new major customers for the business.
Key Accounts Duties and Responsibilities
- Manage and achieve sales and budgets with allocated customers across all divisions within Laceys for the financial year.
- Manage and achieve sales within allocated customers across all buying categories.
- Develop and maintain good long‑term business relationships with customers.
- Visit customers at least once per month, unless otherwise agreed. Each visit includes:
- Manage current...