Job Description
Responsibilities
of the Job
Leadership and People Management
Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels.Guest (i.e., Customer) Experience
Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests’ time, including assessing guest needs, providing technical product educations, and supporting in-store transactions.Interact with and assess guests’ unique needs to provide customized, effective purchase and return solutions and support.Provide technical product education by ar...