Job Description
JD Key Responsibilities 1. Production Support
AMS Leadership Own end to end Kinaxis Maestro production support (L2/L3). Act as single point technical and functional owner for complex Kinaxis issues. Lead incident, problem, and change management for Maestro environments. Drive Root Cause Analysis (RCA), corrective actions, and preventive controls for recurring issues. Manage SLA adherence, backlog ageing, and priority based ticket resolution. Lead war room / stabilization initiatives during high severity incidents or escalations. Proactively identify risks related to: Job failures Performance degradation Data inconsistencies Integration issues 2. Hands on Kinaxis Maestro Responsibilities Hands on troubleshooting and support for: Maestro workflows Concurrent Planning logic Supply, Demand, Inventory, Capacity
Master Scheduling modules Deep involvement in: Data models (dimensions, measures, hierarchies) Workbooks, worksheets, alerts, and dashboards Control tables and automa...
AMS Leadership Own end to end Kinaxis Maestro production support (L2/L3). Act as single point technical and functional owner for complex Kinaxis issues. Lead incident, problem, and change management for Maestro environments. Drive Root Cause Analysis (RCA), corrective actions, and preventive controls for recurring issues. Manage SLA adherence, backlog ageing, and priority based ticket resolution. Lead war room / stabilization initiatives during high severity incidents or escalations. Proactively identify risks related to: Job failures Performance degradation Data inconsistencies Integration issues 2. Hands on Kinaxis Maestro Responsibilities Hands on troubleshooting and support for: Maestro workflows Concurrent Planning logic Supply, Demand, Inventory, Capacity
Master Scheduling modules Deep involvement in: Data models (dimensions, measures, hierarchies) Workbooks, worksheets, alerts, and dashboards Control tables and automa...