Job Description
Kitchen Supervisor Key Responsibilities
- Supervise and manage a team of 7 kitchen staff, ensuring smooth daily operations and productivity.
- Liaise with clients to gather operational feedback, address concerns, and identify opportunities for service and process improvement.
- Investigate customer complaints, quality control (QC) failures, and operational incidents, implementing corrective actions when required.
- Review, adjust, and optimize operational workflows to improve efficiency and maintain service standards.
- Conduct regular QC inspections to ensure compliance with food safety, hygiene, and quality requirements.
- Monitor adherence to Standard Operating Procedures (SOPs) across kitchen production and delivery operations.
- Prepare and maintain accurate documentation, including QC records, operational reports, corrective action logs, and compliance checklists.
- Monitor inventory levels of raw mate...