Job Description
Bybit is seeking a Knowledge Management Specialist in Kuala Lumpur to keep the customer service team updated with the latest processes and tools. This role involves maintaining the CS Playbook, updating email templates, and conducting training sessions to aid knowledge transfer.
Candidates should have experience in customer service and knowledge management, preferably within the crypto industry. Proficiency in both Chinese and English is essential.
The position offers opportunities for professional development and working in a diverse international environment.
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