Job Description
Role at a Glance
Role Title Knowledge Manager
Reports To Support Operations Manager
Location Remote (Philippines or Australia)
Employment Type Full-time
Sector Enterprise Care Management Software — Aged Care, Disability & Social Services
The Knowledge Manager is the custodian of everything CareVision's clients and support team need to know. You will own the knowledge base at support.carevision.academy, produce the structured content that feeds CareVision's AI support model, and ensure that the team always has accurate, current, and usable guidance at their fingertips. This is a writing, research, and systems role — not a frontline support role.
About CareVision
CareVision is an Australian care management software...