Job Description
Role at a Glance
Role Title Knowledge Manager
Reports To Support Operations Manager
Location Remote (Philippines or Australia)
Employment Type Full-time
Sector Enterprise Care Management Software — Aged Care, Disability & Social Services
The Knowledge Manager is the custodian of everything CareVision's clients and support team need to know. You will own the knowledge , produce the structured content that feeds CareVision's AI support model, and ensure that the team always has accurate, current, and usable guidance at their fingertips. This is a writing, research, and systems role — not a frontline support role.
About CareVision
CareVision is an Australian care management software platform purpose-built for the aged care, disability (NDIS), and social and community services sectors. Our platform manages the full client journey across intake, care planning, roste...