Job Description
Job description:
Work Setup: Hybrid
Work Location: BGC, Taguig
Target Start Date: ASAP
Requirement: Must have an active Viber account
Job Overview
We are hiring a Korean Bilingual Associate for an IBC (International Business Center) account. The role involves supporting customer or business communication in both Korean and English, ensuring accurate and professional handling of inquiries and transactions.
This position is ideal for bilingual professionals who want to build a career in a global support environment with competitive compensation and hybrid work setup.
Key Responsibilities
- Handle inquiries and concerns in Korean and English
- Provide accurate information and support to clients/customers
- Ensure clear and professional communication across all interactions
- Document and update case details in internal systems
- Coordinate with internal teams for issue resolution when ...