Job Description
Elevate customer relations as a Delivery Project Executive with Kyndryl in Regina, Saskatchewan. This pivotal role encompasses key account management, service excellence, and relationship-building.
In this full-time position, you will serve as the primary contact between clients and ISM delivery teams. Your expertise in understanding customer needs will help you recommend effective solutions and drive exceptional service delivery. Leadership and operational management skills are essential in defining the account strategy and ensuring the customer’s business challenges are met with tailored solutions.
Key Responsibilities:
• Act as the main contact for client communications
• Oversee service delivery with a focus on operational excellence
• Lead governance meetings and account reviews regularly
• Analyze and improve delivery processes for efficiency
• Manage account renewals and compliance with financial targets
Requirements:
• University Degree or equivalent ...
In this full-time position, you will serve as the primary contact between clients and ISM delivery teams. Your expertise in understanding customer needs will help you recommend effective solutions and drive exceptional service delivery. Leadership and operational management skills are essential in defining the account strategy and ensuring the customer’s business challenges are met with tailored solutions.
Key Responsibilities:
• Act as the main contact for client communications
• Oversee service delivery with a focus on operational excellence
• Lead governance meetings and account reviews regularly
• Analyze and improve delivery processes for efficiency
• Manage account renewals and compliance with financial targets
Requirements:
• University Degree or equivalent ...