Job Description
Overview
L1 IT Support - Onsite - BGC - Nightshift - Up to 36,500
About the job
We are hiring for a L1 IT Support for a BPO Company located in BGC. This is an onsite role and follows a Nightshift Schedule. Salary is up to 36,500 package + 18% ND based on overall experience and hiring result.
Requirements (must have)
- Minimum 6 months 1+ (advantage) year of experience supporting and troubleshooting IT environments, including networks, servers, and cloud platforms.
- Experience in a help desk, technical support, or customer service role.
- Familiarity with LAN/WAN environments, Office 365, Azure, and remote monitoring tools.
Other Preferred Requirements
- Relevant industry certifications (e.g., Microsoft, Cisco, VMware, Fortinet)
- Working knowledge of Microsoft Windows Server, Active Directory, and Office 365.
- Basic understanding of networking protocols such as DNS, D...