Job Description
Our Client is a telecommunications service provider in Singapore. With the expansion of the team, they are looking for a L1 Security Analyst to join the team.
Responsibilities: -
· 24 x 7 triage, short-turn analysis of real-time security alerts & generate tickets, or escalation to L2 Security Analysts that are not in the Automation Runbook.
· 24 x 7 escalation to resolver upon receiving automated generated incident tickets on the health of SOCaS infrastructure, IT/OT managed security devices, or from the website defacement restorer activation alert.
· 24 x 7 manage problems till closure which include:
o Ensure that Service Level Agreements are met.
o Liaising with customers with regards to information security incidents
o Provision and performance of reme...