Job Description
The L2 AWS Cloud Engineer and Consultant plays a pivotal role in bridging the gap between enterprise clients and our global service delivery teams. Acting as a trusted technical advisor, this professional spearheads Day 1 activities, including initial technical consulting, architectural discovery, and the seamless onboarding of new client infrastructures into our managed services portfolio. Transitioning into Day 2 operations, they serve as the primary L2 escalation point, utilizing a proactive 'sysops' mindset to rapidly resolve complex infrastructure bottlenecks, lead Root Cause Analysis (RCA) investigations, and enforce strict SLA compliance. Beyond day-to-day firefighting, they continuously drive infrastructure automation using Terraform and actively collaborate with stakeholders to implement FinOps cost-optimization strategies. Ultimately, this role demands a unique blend of deep cloud expertise, multi-tenant adaptability, and the consulting acumen necessary to tran...