Job Description
A leading IT Solutions Provider based in Cape Town, WC is looking for a L2 Engineer (Advanced).
Company Overview
We are a dynamic IT solutions provider based in Century City, dedicated to transforming traditional IT support into proactive, intelligence-driven managed services. We are looking for a technically adept Level 2 Engineer to bridge the gap between infrastructure support and strategic innovation.
Role Overview
We are seeking a seasoned IT professional with 5-7 years of hands‑on industry experience to join our team. In this role, you will be responsible for advanced technical support, client site visits, and driving the adoption of modern cloud and AI technologies within our client environments.
Key Responsibilities
- On‑Site Support & Client Management: Provide face‑to‑face technical support at client sites across Cape Town, ensuring high levels of customer satisfaction.
- Infrastructure Optimization: Desi...